— PRIVACY POLICY —

Effective Date: [Insert Date]
Business Name: SHREE MEDIA & ADVERTISING

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1. Introduction

SHREE MEDIA & ADVERTISING respects your privacy and is committed to protecting your personal and business information.

This Privacy Policy explains how we collect, process, store, and protect information in compliance with:

• Information Technology Act, 2000
• SPDI Rules
• Meta Business Messaging Policies
• RCS Business Messaging Guidelines

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2. Information We Collect

We may collect:

A. User Information

• Name
• Business details
• Phone number
• Email address
• Billing information

B. Device Information

• IP address
• Browser type
• Device identifiers

C. Cookies

• Session cookies
• Analytics cookies

D. Message Data

• Message templates
• Campaign data
• Delivery reports
• Opt-in records

We do not access personal WhatsApp chats beyond business messaging scope.

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3. Purpose of Data Collection

We collect data to:

• Provide advertising services
• Deliver WhatsApp & RCS campaigns
• Improve service quality
• Process billing
• Ensure compliance with regulations

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4. Consent for WhatsApp & RCS Data Processing

Clients confirm they have:

• Obtained explicit opt-in from recipients.
• Informed recipients about data usage.
• Complied with Meta & RCS consent standards.

We process data strictly for business messaging purposes.

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5. Legal Basis for Processing

We process data based on:

• Contractual necessity
• Legal compliance
• Legitimate business interest
• User consent

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6. How We Use Collected Data

Data is used to:

• Create campaigns
• Manage API integrations
• Monitor delivery status
• Provide customer support
• Prevent fraud or misuse

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7. Data Retention & Deletion

We retain data:

• For active service duration.
• As required under Indian tax or regulatory law.
• Until account termination.

Clients may request deletion subject to legal obligations.

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8. Data Sharing with Third Parties

We may share data with:

• Meta Platforms (WhatsApp)
• Google (RCS services)
• Telecom operators
• Payment processors
• Cloud hosting providers

Data sharing is limited to service execution purposes.

We do not sell personal data.

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9. Security Measures & Encryption

We implement:

• Secure API authentication
• Encrypted communication channels
• Access control systems
• Periodic system monitoring

However, no system is 100% secure.

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10. Cookies & Tracking Technologies

We use cookies to:

• Improve user experience
• Analyze traffic
• Maintain sessions

Users may disable cookies via browser settings.

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11. Data Transfer & Storage (India-based)

Data is primarily stored on secure servers located in India or compliant jurisdictions.

Cross-border transfers (if any) comply with applicable law and platform requirements.

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12. User Rights

Users may:

• Request access to data
• Request correction
• Request deletion
• Withdraw consent (subject to contractual obligations)

Requests can be made via email.

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13. Policy for Children

Our services are not directed toward individuals under 18 years of age.

We do not knowingly collect data from minors.

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14. Updates to Privacy Policy

We may update this Privacy Policy periodically.

Updated versions will be published on our website.

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15. Governing Law (India)

This Privacy Policy is governed by the laws of India.

Disputes shall be subject to jurisdiction of courts in Maharashtra, India.

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16. Contact Information

SHREE MEDIA & ADVERTISING
AT Post Gudhe, Patan – 415112, Maharashtra, India
Phone: +91 9766363726
Email: shreemedia15@gmail.com